Delivery & returns.
Shipping
One flat shipping rate of $50 applies to every order, no matter the size of the order or where it is going. There are no other shipping options and no free shipping threshold — the $50 is added to your total at checkout.
| Shipping rate | $50.00 flat, every order |
| Processing time | 1–2 business days |
| Tracking | Emailed once your order ships |
Returns
Your satisfaction is everything. If your shears aren't the right fit, you have 14 days from the day your order arrives to return them for a full refund — no questions asked. The 14 days start when the shears are delivered to you, not when the order is placed or shipped.
- The return window opens on the delivery date shown by your tracking
- Shears must be unused and returned in their original packaging
- Return shipping costs are the responsibility of the customer
- Refunds are processed within 5–7 business days of receiving the return
- To initiate a return, email us at kai@katanaedge.com
Exchanges
Need a different size? Email us at kai@katanaedge.com within 14 days of your order arriving — counted from the delivery date, not the order date — and we'll arrange an exchange. Shears must be unused and in their original packaging; return shipping is the customer's responsibility.